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Help & setup

# Tutorials

Quick videos to set up your glasses, use the Lucyd app and order prescription lenses.

[Get the Lucyd app](/content/pages/lucyd-app/index.html) [Contact support](/content/pages/contact/index.html)

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## Frequently asked questions

Prefer to talk to a human? Call (800) 530-7230 or email info@lucyd.co.

[Help Center](https://help.lucyd.co/) [Contact us](/content/pages/contact/index.html)

Why use the Lucyd App?

It makes ChatGPT fully voice accessible. Just speak your query and hear the response. No typing or reading necessary!

Do I need Lucyd Eyewear to use the app?

No, our app works on the phone itself or with any audio device that can activate voice assistants like Siri.

Is it really free?

Yes, try it now!

Do you accept/offer insurance?

Lucyd accepts FSA cards on our website. For a wider breadth of insurance options, contact a partner optician near you on our [Store Locator](/content/pages/store-locations/index.html) who carries Lucyd frames.

Do you offer payment plans? How can I pay?

Yes! We are proud to offer flexible payment options to our customers. You can check out with Card, Paypal, or installment options.

What is the IP or waterproof rating of Lucyd Lyte?

Lyte is rated IP56--splashproof. It’s fine with rain or sweat, but don’t let them get submerged.

Prefer to talk to a human? Call (800) 530-7230 or email info@lucyd.co.

[Help Center](https://help.lucyd.co/) [Contact us](/content/pages/contact/index.html)

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